[Vacancy] VML has a position for Commerce Business Analyst

VML is directly looking for:

Commerce Business Analyst - Amsterdam

Who we are:

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.

Working in tech with VML:

At VML Netherlands, we create connected brands to drive growth. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, technology and more. We deliver end-to-end solutions that result in revolutionary work.

Our clients include Accell, Ahold Delhaize, Brocacef, Dyson, Johnson & Johnson, Nestlé, RTL, SharkNinja, Tommy Hilfiger and Calvin Klein, Xerox and many more global brands. Our offices are based in Amsterdam, London, Barcelona, India and Poland. Being part of the wider VML Network, we have access to 150+ offices around the globe.

Key responsibilities:

The Business Analyst plays a vital role in bridging the gap between business needs and technical solutions. They ensure that the technology effectively supports the business strategy, enhances the customer experience, and drives business growth. As a Medior Business Analyst for commerce, you will be responsible for analysing business processes, identifying areas for improvement, and specifying technical solutions in Digital Commerce architectures. You will work closely with stakeholders to gather requirements, develop solutions with the tech team, and implement changes that drive business growth.

As a Business Analyst at VML, you will have the opportunity to work on a variety of projects across different industries. You will use your analytical skills to identify trends, patterns, and insights that can help our clients make better business decisions in the process of implementing solutions. You will also collaborate with cross-functional teams to ensure that projects are delivered on time and within budget.

What you will do as a Medior Business Analyst:

  • Collaborate with stakeholders to gather requirements, define and document project scope
  • Facilitate meetings and workshops with stakeholders to drive consensus and decision-making
  • Identify and evaluate potential solutions, including cost-benefit analysis
  • Design and document business processes and workflows
  • Connect all different disciplines to get the most value out of all expertise collaboration in or cross team (Omni-channel, UX/UI Design, SEO, Data, Tech, Integrations, Legal and other)
  • Develop and maintain project documentation
  • Support project implementation and change management activities
  • Guide the development teams in requirements, acceptance criteria and client expectations on the solution
  • Guide (client) stakeholders to make informed decisions in priority and solution requirements

Who you are:

  • Facilitator | Preparing and leading in workshops & interviews, to understand the business, product structures and commerce business processes.
  • Analytic minded | You focus on gathering clients' business needs, challenging, advising and translating them to requirements on a product backlog
  • Collaborator | Prepare and facilitate project teams to deliver projects on time and in budget, managing stakeholders on program level
  • Technical Proficiency | While not required to be a developer, a basic understanding of web technologies, databases, and system integrations should be in place.

What you'll need:

The basics

  • Bachelor's degree in Business Administration, Computer Science, or related field
  • 3+ years of experience as a Business Analyst or similar role
  • Working experience in B2B or B2C commerce environments consisting of (headless) commerce platforms, frontends (heads), Search, CMS, data tools, integrations with ERP, OMS, MA, CDP and other commerce related applications.
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Experience with project management methodologies (e.g., Agile, Waterfall)
  • Currently residing in The Netherlands and with a valid work permit

Bonus points:

  • Experience with UX/UI design & implementation (Figma, Zeplin or other)
  • Experience working in a consulting environment
  • Proficient level of understanding and speaking Dutch

In return, this is what we offer:

You will get in touch with an unlimited world of international connections and resources, since we operate globally. Therefore, we have a listening ear for your wildest ideas and together we keep stretching our boundaries. We like you to follow the path you've created, and we invest in your personal development. We support a dynamic and a feel-at-home kind of workplace.

Our compensation:

  • A salary range up to €4,500 gross/month, based on experience.
  • A gross annual 8% holiday allowance pay.
  • Access to our commuting package to suit your individual needs.
  • Competitive pension benefits.
  • A choice of a work phone and SIM, or portability of your own number.
  • A choice of a Mac or Windows laptop.

Our culture:

  • A culture of trust, with a feel-at-home vibe and an international environment.
  • End of the week drinks, team events and parties.
  • Mental health: Complimentary membership to Headspace and EAP counseling services.
  • Education budget for your own development; e.g. soft-skills workshops, language courses & leadership training.
  • Wellness pack: Yoga classes, our own in-house masseuse, gym membership discounts, etc.
  • Working with a renowned international customer base, B2B and B2C customers

At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization-creators, doers, innovators, makers, and thinkers-who drive not just marketing, but meaningful experiences that resonate in every action and interaction. VML is a WPP Agency. 

Are you suitable and interested in this job? Apply here.

Note to recruitment agencies: We are unable to collaborate with external agencies at this moment in time, applications sent won't be processed.

www.vml.com

 Volg Marketing Report op LinkedIn!

 Abonneer je op onze gratis dagelijkse nieuwsbrief

 Registreer jouw bureau gratis in de Marketing Report reclamebureau database The List




Lees ook:

Beyond Creative: mensgerichte marketing in een AI-tijdperk

01-12-2025 | 09:15:12
Tijdens Decisions 2025 in Atlanta riep Jason Gaikowski, Chief Transformation Officer bij VML, de industrie op om creativiteit opnieuw te definiëren

Whitepaper VML: hoe digitale transformatie wél slaagt

26-11-2025 | 08:54:00
VML heeft een whitepaper uitgebracht waarin het bureau de belangrijkste oorzaken onderzocht waarom digitale transformatieprojecten vaak niet lukken

VML lanceert playbook voor duurzaamheidsdata

24-11-2025 | 09:13:02
VML presenteert met Own Your Impact een playbook dat organisaties helpt om meer rendement te halen uit hun duurzaamheidsdata.

VML presenteert algoritme-first playbook voor holiday-sales

20-11-2025 | 15:48:00
Producten worden pas relevant als algoritmes ze weten te vinden en te selecteren. Merken die hun digitale schap niet optimaliseren, laten omzet liggen.

Paul Appelhof: AI-agents worden de shoppers van morgen

28-10-2025 | 16:22:00
De manier waarop we online winkelen verandert razendsnel. Waar Nederlandse consumenten hun zoektocht nu nog vooral beginnen via zoekmachines en marketplaces, staat een nieuw tijdperk voor de deur: dat van de autonome AI-assistent.


 Volg Marketing Report op LinkedIn!

 Abonneer je op onze gratis dagelijkse nieuwsbrief

 Registreer jouw bureau gratis in de Marketing Report reclamebureau database The List





Lees ook:

GH+O ontwikkelt campagne voor 113 over suïcidepreventie

01-12-2025 | 12:04:00
De campagne de vraag stellen kan een leven redden is de eerste die wordt gelanceerd onder de nieuwe Wet Integrale Suïcidepreventie

INDIE Amsterdam maakt kerstcommercial voor Schoonenberg

01-12-2025 | 10:26:00
Waar veel merken groots uitpakken, legt het hoorzorgmerk de nadruk op iets dat volgens hen urgenter is dan ooit: luisteren.

[Vacatures] ACT.agency zoekt een Designer

01-12-2025 | 08:51:00
ACT.agency is per direct op zoek naar Designer - Amsterdam (hybride)

PRET Amsterdam maakt campagne voor Buurtteam Amsterdam

01-12-2025 | 07:15:00
Het creatieve bureau PRET Amsterdam heeft voor Buurtteam Amsterdam een campagne ontwikkeld om Amsterdammers met zorgen eerder te bereiken

Bob Koigi: Van AI-hype naar harde besluiten voor CMO’s

28-11-2025 | 11:51:00
AI wordt in rap tempo de bepalende kracht achter de transformatie van marketing­leadership en prioriteiten voor 2026.
 

Dit artikel is gepubliceerd door: Michelle Waweru

Uitgelicht





Abonneer je op onze nieuwsbrief.